Behavior Support: Crisis Intervention and De-escalation

Description: Crisis Intervention and De-Escalation training is a full-day class that utilizes a combination of PowerPoint presentations, videos and classroom activities to educate staff on safe, appropriate ways to support people in crisis.   The class maintains a human approach that is grounded in dignity and respect.  While providing specific tools for the staff toolbox, it will also increase self-awareness and address the importance of self-care.  Students will receive a certificate verifying 7 CEU hours, approved for the competency based and longevity add on.  

• Relationships:  This course will explore developing/maintaining relationships, & key components of a healthy relationship.  Staff will use Maslow’s Hierarchy & Domains of Safety to identify unmet needs and provide “felt” safety of people they support.  
• Communication – The class will explore the role of communication in supporting the individuals we serve.  The training will define roles and methods of communication, and the importance of authentic communication. Non-verbal communication and visual supports will also be addressed, as well as concepts of empathy, reflection and active listening.
• Conflict and Crisis – Students will learn about the human stress response and why people respond the way they do in a crisis.  A crisis cycle model will be provided, with staff responses to each step in the model.  Specific non-physical, de-escalation techniques will be provided to help people calm and feel safe.
• Vicarious Trauma – Awareness of trauma informed care continues to grow, as does its role in the workplace.  This training will educate students on the characteristics and risks of vicarious trauma.  Training will include tools and concepts to mitigate/reduce the effects of vicarious trauma, and how to promote resilience within themselves. 

Fee:  Free!

Speaker:  T. Dean Swartz works as a Behavior Specialist for the Clermont County Board of DD.  Over the last 33 years he has worked in Direct Support, Behavior Support, Program Management, and as a QIDP.  His extensive experience in residential, school and sheltered workshop settings has given him a well rounded training philosophy.  Dignity and Respect are cornerstone concepts in his trainings.

 Tim Vogel is the former Work Services Coordinator for the Clermont County Board of Developmental Disabilities and is currently the IT Support Specialist for the agency. Tim has worked in the field of developmental disabilities in various capacities since 1984, in both in the county and state systems. He has provided training on a number of topics including crisis intervention, trauma, self-care, emotional intelligence, disability awareness, and assistive technology, CPR/first aid, and has developed several county and state crisis intervention programs. 

Continuing Education:  Students will receive a certificate verifying 7 CEU hours, approved for the competency-based and longevity add-on.  This class is also approved by DODD for 7 hours of Ohio DODD Continuing Professional Development, approval number 2000087-1.

Lunch:  Lunch is not included.  Due to time restraints we encourage you to pack a lunch to eat on site.

Registration Deadline:  Two business days before the class, or when class is full.

Cancellation Policy:  Cancellations must be received by email at least 48 hours in advance, otherwise you will be charged $25.00 for the class.  Thank you for your understanding of our policy.